On 9/24/2012 11:30 AM, thomas cook wrote:
> I second that to the max. Not only are the Fantastics FANTASTIC but the company is great to. In 2006 I put one in my 1992 34'. In 2010 the rain sensor stopped working. I called them and they said, "It's a real pain soldering that sensor connection onto the circuit board. We'll just send you a new fan. What year is your trailer" - which they were asking to make sure the new fan would fit the old shroud because THEY THOUGHT IT WAS A 1992 FANTASTIC VENT !! and they were going to replace it anyway. I don't think their literature SAYS that they have a lifetime guarantee but in the RV world, 18 YEARS is pretty close ;o)
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> Tom
Actually, the length of the warranty is determined by the attitude of
the customer. (c: Nice customers get a lifetime warranty... Over the
last 16 years of my vents lifetime I've replaced two motors... that they
mailed me and a wall thermostat....
Hunter
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